RELAX & PLAY STAYS LLC

Website Terms & Conditions

Effective Date: September 10, 2026

Welcome to Relax & Play Stays. These Website Terms & Conditions (Terms) govern your use of the Relax & Play Stays website and related online content and services.

By accessing or using our website, you agree to these Terms. If you do not agree with these Terms, please do not use the website.

1. About Relax & Play Stays

Relax & Play Stays LLC provides short-term rental consulting, co-hosting, property management support, hospitality, operational, marketing, and related services.

Information presented on this website is intended to provide general information about our services and is not a substitute for a specific service agreement.

2. No Guarantee of Results

We work to help property owners improve their property's guest experience, operations, marketing, and revenue potential.

However, Relax & Play Stays does not guarantee any specific occupancy rate, number of bookings, rental income, profit, property appreciation, or other financial result.

Property performance can be affected by numerous factors outside our control, including market conditions, seasonality, location, property condition, pricing, competition, platform policies, guest behavior, economic conditions, weather, regulations, and other circumstances.

Your current SLA appropriately states that Relax & Play Stays does not guarantee a specific occupancy rate, number of bookings, or level of rental income.

3. Property Owner Responsibilities

Property owners remain responsible for their property and for maintaining required licenses, permits, insurance, safety equipment, and compliance with applicable laws, regulations, HOA requirements, and short-term rental requirements.

Specific responsibilities of Relax & Play Stays and the property owner are established in the applicable Co-Hosting Agreement and Service Level Agreement.

4. Separate Service Agreements

If you become a client of Relax & Play Stays, your relationship with us will be governed by the applicable written service agreement, such as a Co-Hosting Agreement, Service Level Agreement, or other agreement applicable to the services you purchase or receive.

Those agreements may contain terms regarding fees, services, responsibilities, property access, maintenance, repairs, termination, insurance, liability, and other matters specific to your engagement.

These Website Terms & Conditions do not replace or modify a separate written agreement between Relax & Play Stays LLC and a client.

Your current SLA expressly provides that it supplements the Co-Hosting Agreement and that the Co-Hosting Agreement governs in the event of a conflict.

5. Website Content

We make reasonable efforts to provide useful and accurate information on our website. However, we do not warrant that all website content is complete, current, accurate, or free from errors or omissions.

We may update, modify, or remove website content at any time without notice.

6. Intellectual Property

Unless otherwise stated, the content on this website—including text, graphics, logos, photographs, designs, materials, and other content—is owned by or licensed to Relax & Play Stays LLC and is protected by applicable intellectual-property laws.

You may view and use the website for your personal or legitimate business evaluation purposes.

You may not reproduce, distribute, modify, republish, sell, or commercially exploit website content without our prior written permission.

7. Testimonials and Property Information

Any testimonials, reviews, examples, property information, photographs, performance information, or other examples displayed on our website are provided for informational purposes.

Individual experiences and property results vary.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, booking platforms, property management systems, social media platforms, scheduling services, or other resources.

We do not control these third parties and are not responsible for their content, availability, security, privacy practices, or terms.

Your use of third-party websites and services is subject to the terms and policies of those providers.

9. Website Availability

We do not guarantee that our website will always be available, uninterrupted, secure, or free from errors.

We may modify, suspend, or discontinue portions of the website at any time.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Relax & Play Stays LLC and its owners, employees, contractors, and service providers will not be liable for indirect, incidental, consequential, special, or punitive damages arising from or related to your use of the website or reliance on information provided through the website.

Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited under applicable law.

11. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Relax & Play Stays LLC and its owners, employees, contractors, and service providers from claims, liabilities, damages, losses, and expenses arising from your misuse of the website, violation of these Terms, or violation of the rights of another person or entity.

12. Governing Law

These Terms will be governed by and interpreted in accordance with the laws of the State of Tennessee, without regard to conflict-of-law principles, except to the extent otherwise required by applicable law.

13. Changes to These Terms

We may update these Terms from time to time. When changes are made, we will update the Effective Date above.

Your continued use of the website after updated Terms are posted constitutes your acceptance of the revised Terms to the extent permitted by law.

14. Contact Us

Questions regarding these Terms may be directed to:

Relax & Play Stays LLC
Email: hello@relaxandplaystays.com